Aputure
General Information
Response Time

We do our best to answer all inquiries within 24 hours, but some days are crazier than others! If you are following up on a previous submission, please reply to that thread instead of creating a new request.

Types of Requests

Customer support is here to help with a variety of issues related to our products. We can help with these types of requests:

  • General Questions
  • Technical Support
  • Returns and Repairs
  • Warranty Replacement Parts
  • Quote for Loss and Damage Replacement
  • Anything Else
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